Other Services
Meeting Facilitation
Personal Development
Focus Groups
Mystery Shopping
MEETING FACILITATION
A tricky meeting? A fresh outlook required? A difficult topic to be discussed? In these circumstances the influence of an external facilitator will make the meeting a more productive use of everybody’s energy and time. It means that you can be involved in the meeting and not have to worry about running it. Using an external facilitator will ensure your meeting meets the objective, runs effectively, on time and with everybody able to play a full part.
PERSONAL DEVELOPMENT – ONE TO ONE COACHING
This is for key people in your organisation who are important to the business and need some help to present themselves more effectively. This is a coaching programme which after an initial consultation is designed around the person and their business objectives and usually takes the form of 3 x 2 hour coaching and guidance sessions over a period of three months.
FOCUS GROUPS
Find out what your customers really think about your services and products before you make any changes to your business. They can provide a fount of ideas and suggestions regarding improvement and marketing which will save you time and money. They can even be a springboard for new products and services.
MYSTERY SHOPPING
What is the customer experience really like when someone deals with your company? Mystery shopping, in person or on the phone, is a way to find out exactly what goes on. Whether you want an overview or an in-depth survey this is a useful and informative way of identifying areas for performance improvement.